These are the usual Terms and Conditions for Lynn West Ltd, BSL Freelance British Sign Language Interpreter (RSLI). All bookings, once confirmed verbally, by email or in writing, will be subject to these terms and conditions and will be assumed as accepted by all parties, unless otherwise informed by email or in writing that a variant of terms and conditions is to be

negotiated.

Attention is drawn to the cancellation notice periods under point 3 and of any fee which may be owed as result of cancelling an assignment once confirmed.

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1. Services provided:

The services provided by the Interpreter shall comprise the interpreting services agreed in writing at the time when an assignment is accepted and/or those specified in these Terms and Conditions of Business.

Where an Interpreter’s services have been contracted for in accordance with either of the means specified above, the client shall be wholly liable for remuneration of the Interpreters services, and reimbursement of any expenses incurred by the Interpreter in connection with the assignment whether the interpreting services are in fact provided or not.

Where an assignment requires continuous interpreting for any period of more than one hour, a minimum of two Interpreters of equal skill and registration status shall be engaged to provide the interpreting service.

A working day shall comprise no more than seven hours time during which interpreting will be required. For example 09:00 - 17:00 with a reasonable lunch break period.

If an Interpreter has agreed to work alone they shall be given adequate opportunity for breaks, ideally10 minutes every 25 to 30 minutes. No demands shall be made on the skills of the Interpreter during rest periods or breaks.

If, in the course of an interpreting assignment, it is found that interpreting services will be required for an additional period after the period of work for which the Interpreter was initially contracted, the Interpreter may be invited, but not compelled, to: continue for a further agreed period on that same day, for an additional fee which will be advised at the time of the extension.

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2. Fees and Payment

Indicative interpreting fee: £155 for a half day and £310 for a full day, both exclusive of travel. NB the fee will vary according to the assignment start & finish times, location, nature of booking, preparation and travel required

Quotations shall be confirmed by email outlining full costs (interpreting fee, travel, any other applicable costs) or expressed as an inclusive amount which would be payable by the client.
Payment is to be received within 28 days from the date of the invoice. We understand and we will exercise our statutory right to interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 if we are not paid according to credit terms. If the invoice amount is not paid within our payment terms, any costs relating to the recovery of the debt will be payable by the client.

(For more general information about fees and terms see NUBSLI's fees guidance.)

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3.Cancellation

Once the interpreter has been booked, whether by phone, fax, or letter, a contractual agreement is immediately entered into. In the event of a cancellation the purchasers are liable for the following charges:

• 5 working days or less notice - Full Fee

• 6 to 10 working days notice  - Half Fee

• 11 or more working days notice - No Fee 

If an accepted assignment is curtailed or cancelled either wholly or in part, or performance of the assignment is frustrated for reasons, which the Client or the Client’s principal are responsible, the Client shall be liable for payment of a cancellation fee.  

Any expenditure incurred as agreed in the contract and any additional expenditure incurred as a result of the cancellation shall also be reimbursed. 

If, however, at the time of cancellation the Client is able to offer an alternative assignment of a similar type under comparable conditions and circumstances for all or part of the period of the original assignment, the Client’s liability to the Interpreter in respect of cancellation fees shall be reduced by the amount of the fees payable for the alternative assignment. 

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4.Unavoidable Circumstances 

The Interpreter undertakes to notify the Client at the earliest possible opportunity if they are prevented from undertaking an assignment or if performance is frustrated by unavoidable circumstances. In such circumstances the Interpreter shall endeavour to find a suitable substitute and this shall discharge the Interpreter from any further liability. 

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Failure to attend by the client: If the client fails to attend, the interpreter will wait 20-30 minutes before leaving the venue. The full and agreed fee will still be payable.

Purchaser responsibility

To provide an interpreter with:

• Address and contact number of the venue

• Contact name

• Contact number of co-worker if applicable

• Relevant support materials to improve the interpreters understanding of the assignment. To be provided in good time; preferably two weeks in advance of an assignment in order to ensure provision of a quality service. 

• Name and address of the person to be invoiced

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5.Recordings 

No record of an Interpreter’s work shall be made without the Interpreter’s prior consent, except where such recording is inherent within legal proceedings. Recordings may incur an additional fee. 

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6.Responsibility and Liability 

The interpreting task shall be carried out by the Interpreter using reasonable skill and care and in accordance with the provisions and spirit of the NRCPD guidelines on professional practice and ethics. 

The Interpreter shall use his or her best endeavours to interpret to the best of his or her ability, knowledge and belief. 

No guarantee can be given as to the absolute accuracy of any interpretation. 

In the event of a dispute or complaint about the work, the liability of the Interpreter shall be limited to the value invoiced by the Interpreter. 

Consequential damages and liability are expressly excluded.